With 14 years of experience as a hotel receptionist, I have developed strong skills in customer service, organization, and problem-solving—all essential for ensuring smooth guest or customer experiences. Working in fast-paced hospitality environments has taught me how to efficiently manage bookings, handle high-volume emails, coordinate schedules, and provide personalized service to a diverse range of clients.

After living and working as a Guest Experience Maker at InterContinental Hayman Island Resort in the Great Barrier Reef, Australia, I developed a deep passion for curating specialized luxury travel itineraries. During this time, I also honed my skills in administrative tasks, including website and app management, and personalizing luxury travel experiences for guests.

In addition to my professional background, I have extensive personal travel experience, which has given me valuable insights into planning seamless, stress-free journeys. From exploring diverse destinations to navigating the challenges of international travel, I understand what it takes to create well-organized and memorable experiences.

These experiences inspired me to expand my skills into the online world, where I can apply my hospitality expertise to help clients streamline their tasks and enhance their travel experiences. Through atyourservice, I offer virtual assistant, personal assistant, and travel assistant services, ensuring high-quality, efficient, and personalized support for busy professionals and travelers.